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Accessibility

Accessibility Statement

At Skin Lab & Contour, we are dedicated to upholding an accessibility policy that underscores our commitment to inclusivity and equal access for all individuals. Our organization places a high priority on maintaining compliance with accessibility standards, particularly the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA. To achieve this, we have established internal policies and procedures that integrate accessibility considerations across all facets of our operations.  We have implemented features such as alternative text for images, keyboard navigation, and sufficient color contrast to provide an inclusive browsing experience for all users. This also includes incorporating accessibility into our procurement practices to ensure that third-party services and products align with our accessibility standards. Furthermore, accessibility is a key agenda in our continuing education trainings and clinic meetings, underscoring our ongoing commitment to continually improving accessibility across our platforms and enhancing the overall user experience for all individuals. By fostering a culture of accessibility within our organization, we strive to create an inclusive environment where everyone can access and engage with our products and services without barriers.
 

Accessibility & Our Staff

At Skin Lab & Contour, our staff undergoes comprehensive training on accessibility to ensure they are equipped with the knowledge and skills needed to assist users with disabilities effectively. We emphasize the importance of inclusivity and provide our team members with the tools and resources necessary to accommodate diverse accessibility needs. Our staff is committed to making every effort to support users with disabilities, offering personalized assistance and guidance to enhance their browsing experience and ensure they can access our products and services with ease.
 

Accessibility Testing & Compliance

At Skin Lab & Contour, we prioritize the accessibility of our website by implementing a rigorous testing process to ensure compliance with relevant standards. We conduct regular accessibility audits and testing, utilizing industry best practices and guidelines such as the Web Content Accessibility Guidelines (WCAG) to assess the accessibility of our digital platform. Our dedicated team reviews and addresses any identified accessibility issues promptly, striving to enhance the user experience for individuals with disabilities. By continuously monitoring and evaluating our website’s accessibility features, we are committed to maintaining ongoing compliance with accessibility standards and improving accessibility to provide an inclusive online environment for all users.
 

Accessibility Third-Party Services

At Skin Lab & Contour, we leverage various third-party services to enhance our online platform, such as plugins, services, and point-of-sale systems. While we strive to promote accessibility across our website, it is important to note that we are not liable for the accessibility policies of these third-party services. Should you require information regarding the accessibility practices of any specific third-party service used on our website, we recommend reaching out to the respective third party directly. As we integrate a diverse range of tools and technologies to optimize our online experience, we acknowledge that achieving full alignment with accessibility standards across all third-party services may not always be feasible. Our commitment remains unwavering in fostering inclusivity and ensuring a positive experience for all users as we continue to explore ways to enhance accessibility across our digital platform.
 

Accessibility Feedback

At Skin Lab & Contour, we value feedback from our users regarding the accessibility of our website. Your input is essential in helping us improve and enhance the user experience for all visitors. If you encounter any accessibility issues, need assistance, or have suggestions for improvement, we encourage you to reach out to us. Please feel free to email us at info@skinlabandcontour.com or call us at 925-406-2680 to share your feedback. Our team is dedicated to promptly addressing and resolving any reported accessibility issues to ensure that our website remains accessible and user-friendly for everyone. Your feedback is invaluable in our ongoing efforts to enhance accessibility and create a more inclusive online environment. 
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